POLICIES
In this page, you will get know more about the exchange and cancellation policies. We believe in full transparency and with the below mentioned information, you will have details about the policies.
EXCHANGE POLICY
Thank you for purchasing our product and choosing our services.
We believe in creating a family that cares for each other. After receiving our product, our service will be there to assist you.
You can apply for an exchange within 4 days of receiving the product.
We offer exchanges for the following reasons:
1. If you need a different size
2. If you want to change the color
3. If you didn't like the product and want something else
4. If there is a stitching issue
However, the exchange/return won't be possible if:
1. You have washed the product
2. You have torn the product
3. The product is damaged
4. The product is in perfect condition with no solid reason for exchange
SHIPPING POLICY
Here, we truly believes the importance of parcel our customers have after placing the order.
We aim to provide the parcel within 5-7 days. However, there might be some uncertainty which we will handle gracefully.
If our customer may receive a damaged parcel, then they should not accept the delivery, and reschedule it by notifying us.
RETURN POLICY
Thank you for purchasing our product and choosing our services.
We believe in creating a family that cares for each other. After receiving our product, our service will be there to assist you.
You can apply for a refund within 4 days of receiving the product.
We offer refund for the following reasons:
1. If product is having fitting issues
2. If product has stitching issue
3. If a product is from different category
However, the exchange/return won't be possible if:
1. You have washed the product
2. You have torn the product
3. The product is damaged
4. The product is in perfect condition with no solid reason for exchange
